HELP FOR THE ORDER

OUR COLLECTIONS

The models made by Essenciel presented by collection ( Precillia, Agatha, Melissa ... ect  ) or 6 in total. 

Once you select a collection,you go directly to our models,  with the possibility of a simple click to view a complete view.

Click on one of them and the product opens and presents the jewel in zoom mode with the ability to see other over views.

To know our professional rates, you simply register on our " registration pro" and an access code will be issued 24 hours later.

PROCESS YOUR ORDERS

- STEP 1 : YOUR ORDER

You made your choice and select " add to you order ". You can always add an article back to the store or validate your order.

- STEP 2 : IDENTIFY OR CREATE AN ACCOUNT

You already are a customer : identify . You are new customer fill in the information areas.

- STEP 3 : DELIVERY 

We offer depending on the delivery address and your order is a list of carrier power to deliver your order. You have the  opportunity to deliver your package to another address, and attach a comment to your order.

- STEP 4: PAYMENT AND ORDER SUMMARY

You are viewing the summary of your order. You can change the various elements of your order. Simply select the mode of payment you wish to use to pay your order : credit cart, bank transfer. For the payment by credit card, the transaction is automatically redirected and taken into account by the bank's computer system LCL credit lyonnais.

 - STEP 5 : CONFIRMATION

One confirmation of registration of the order and its rules you are then notified.  You also receive this information by mail.

- Confirmation of your payment : if you do not choose to pay by credit card,  the confirmation of your payment is effective to receive your payment ( bank transfer ). Becarfull !  until it is validated, your order is registered but is not taken into account. Longer you wait to provide these different, parts, more product availability may change in the meantime.

- Treatment : once your order is confirmed, this one part in treatment. The order will be confirmed by mail as soon as possible and the delivery

- STEP 6 : FOLLOW- UP OF YOUR ORDER

You can follow the online processing of your order via " My account " and edit invoices. You are otherwise notified by mail in real time the progress of your orders.

-A FEW DAYS LATER...

Your order is ready to be delivered :

You receive a mail stating :

- The departure date of your order

- The number of packages for tracking :

You can access your account buy identify yourself and you see and your orders, print your bill, change your details.

Of course, for any questions, you have here are the different ways to contact the online store Essenciel :

E mail : contact@bijoux-essenciel.com

Simple mail  :  Essenciel, 6 rue du chateau d'eau 09100 les issards- france

Your products will be delivered in a beautiful gift box. 

The natural  seduction....